Frequently Asked Questions

Everything you need to know about shopping with Finch TCG.

What is the typical shipping time for my order?

We process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy for apparel?

We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

Are your clothing materials sustainably sourced?

At Finch TCG, we prioritize quality and ethics. Many of our collections utilize organic cotton and recycled polyesters. Check the 'Material & Care' section on individual product pages for specific fabric details.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order once it has shipped?

Yes. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.